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Webdiary Management Update 3 & 2005 accounts

Well, an eventful December to finish the year off. As you will have spotted, we parted company with Margo, Kerri and Wayne, moved to the new site, and started taking advertising.

Site Traffic

Traffic statistics on the new site are much improved over the Typepad site, and from January we will have good numbers to work on. The December statistics are complicated by the combination of two sites, by being essentially closed for 8 days, and by the substantial uplift in traffic over the day or so after Margo’s resignation.

We had 8660 unique visitors to the new site in the month: this is likely to be a slight underestimate, as people who directly accessed the Typepad site before 14 December will not have been counted – though will have been counted if they also visited the new site. On average, visitors made just under 3 visits each.

Page views were 111,000 on the old site and 134,000 on the new site, total 245,000.

This total is compromised by the fact that:

  1. visitors via the new site before 14 December were automatically referred on to the old site, and visitors to the old site after that date were referred to the new one, leading to some double counting …
  2. as previously discussed here, the old site appeared to be systematically undercounting page views: this is probably a significantly larger factor than the first.

Evidence for the undercounting comes from the erratic behaviour of the Typepad statistics package – which has been reported to them and admitted by them to be a significant and ongoing problem, and most importantly by the better stats on the new site. For the week that the new site was running before the Christmas closedown, the PV statistics were significantly higher on a daily basis than on the old site. There are three possible explanations for this: either the site became much more popular after Margo and Wayne left, the statistics packages on the new site (Awstats and Webalizer) are inaccurate and both over-record, or the real traffic was always at or above the new site recorded level. The first of these is deeply implausible, and the second is unlikely, given a) that the two stats packages agree strongly, and also agree strongly with the page numbers recorded by Google Adsense – since this last is the source of payments by them to us, it is extremely unlikely that they are over-recording.

The balance of probabilities is thus strongly on the side of saying that traffic on the site was always of the order of 10,000 to 20,000 page views per day – much higher than that on some days. From January, we’ll have more consistent stats, plus those from the independent Nielsen NetRatings (RedSheriff) service.

Publishing

We published 61 new posts in December, and 2,700 comments – 15 posts and 617 comments on the new site.

Unpublished comments on the new site were:

  • Not for Publication: 9
  • No Name: 2
  • Banned subject: 3
  • Content-free: 1

Total intended for publication and not published 6/623=1%

The new site does not appear to have the same level of problem with multiply submitted comments that the Typepad site had, substantially reducing the volume of “Not for Publication” comments.

265 people have registered to submit comments, of which 26 currently can’t comment until they give a full (or real) name.

Unaudited Accounts

The following financial numbers align with our December BAS submission. Webdiary P/L uses cash accounting, so income from cheques not yet cleared and Google Adsense is not included in the following. GST is also excluded except where noted.

Expenditures

Content production and editing: $43,499.66
(includes settlements in lieu of notice)

Other costs (computer and bank fees, equipment, etc): $2296.83

TOTAL: $45,796.49

Income (before GST deduction): Donations, ads, interest: $8362.05

Income (after GST deduction): Donations, ads, interest: $7601.87

Loss from operations: $38,194.62

Met by: Loans from Directors: Margo Kingston: $42,236.21 (note)

Assets:

Shares: $100

Cash in hand: $3418.59

GST reclaimed as cash in December 05 BAS: $523

Net assets: $4041.59

Note: Loan is non-interest bearing, undated. We feel it right to record in the accounts of the company that Margo met almost all of its costs from August to December 2005, and that we have the obligation to repay her at some future date if the business thrives.

Future Liabilities:

The Cash in Hand and income in hand but not yet cashed are sufficient to cover the company’s immediate contracted liabilities, which are limited to:

  • Contracts with Nielsen NetRatings and Project Syndicate for services over the next three months: these have now been renegotiated to a lower level in view of the changed circumstances of the business
  • Contract with Hamish Alcorn, a Director of the company, for editing services in January
  • Bank and website fees

The Directors will review the forward trading position in January in the light of income received.

David Roffey,
Managing Director,
Webdiary P/L

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WD Management and finance

I'm quite surprised by the criticism directed at David in particular. I don't know him, but I have done a little editing as a volunteer and seen what happens a little bit behind the scenes. How many organisations would divulge the information that WD does? Our governments certainly don't.

Some may think I am biased, but Hamish would assure you that I have been critical frequently and had nothing but acceptance and encouragement in return. I only know Hamish a little and have not met any of the others, but it's clear to me that WD is meant as Margo summarised it several times. For those that want to make use of the site and hopefully make a decent income as well. Just like we all do.

Unfortunately a site such as this does need time to grow and attract more use. With extra use so will the earnings possibilities. But to me it is clear that this will happen as what I see in the mainstream media is simply copycat rubbish mainly. One paper publishes something so they all do. To what end? To sell papers I guess but I would have thought that copying others simply restricts their reader audience.

As an example, in Brisbane, the  Courier-Mail continually advertises how many papers it sells etc, but it is the only widely published paper in Brisbane. So who are they competing with? No one in hard copy. Yet their sales figures have dropped in recent times and to me it is clear why. The internet.

One thing that does surprise me is the number of page hits per day compared to the number registered to post. I can only say to those reading, please join in and broaden the base of support and particularly input.

One of my pet peeves which most would know is that I dislike posts which simply regurgitate Party propaganda, from any party. To me Australia is shot if we are so polarised by politics that we can't see the good and bad in any position taken in politics. That's how the parties want you to react, to be their news bearers, believers.

Without that broadening the posts become repetetive and the reading wanes. If those that want to support but don't have money to donate, just give your time by expressing your opinion or respond to anothers posts. Just join in.

Andrew makes some good points and would it be that more could support rather than try to find fault. Criticism is always possible but destructive criticism really only reflects on those that provide it.

Also, as Andrew says, Bastards Incorporated isn't just a Coalition organisation. It accepts members from any part of the political spectrum.

Squibble/Squabble

I would like to second Ross' call to put an end to this silly Right/Left and Lib/Lab bullshit.

It is seriously annoying to watch Lataan and White smack each other around the postings based on nothing but party politics.

It doesn't take much to realise that both major, and most minor, parties in this country are filled with self serving pillocks. Why waste your time defending them? Defend yourselves and let the politicians cover their own hides. After all, that's what they do best.

Congrats on the disclosure

David Roffey said

:

Funnily enough, it's often the left that think that employee's rights should be trampled on when it's for a cause - I've seen this on any number of occasions on the executive of charities etc, not to mention trade unions, who tend toward being the sort of employer they'd fulminate against.

There is no question that many left-wing trade unions are brutal employers. Unilateral, immediate terminations of employment, compulsory tithes or levies to private political accounts, low wages, no over-time, all these things are indeed common place. It's less common these days fortunately but unresolved sexual harassment matters also seemed distressingly regular.

I don't often find myself agreeing with much of what gets written in Webdiary (especially anything written by Ms Kingston) but rather than turn on yourselves and calling each other losers, why not adopt a more positive approach. I suspect a for-profit structure is probably the wrong way forward for what seems to be a collectivist exercise. The clowns at Wikimedia Foundation show what can be done, they seem to be able to raise money when they need it because all the mad leftists involved think they sort of own a piece of it. Might work for you guys. Then you can have elections, internal politics and carnage the Left are so good at, which will in turn attract traffic and interest. (and sympathy!)

New media always - whether it was radio or television or the net - takes a long time to generate ad revenues. There's a lag between attracting the audience and bringing in the bucks and there's not much you can do about it. You guys are basically a very new part of a newish medium. So be patient. Presuming that you will get the same revenue your traffic would if you were getting the same sort of audience on radio or a mag is pretty unrealistic, in my view. It won't happen over night, or even this year or next but it will happen. And props to you for opening up the books, a counter-intuitive thing to do but probably very worthwhile in getting those involved to face reality.

But I hope you all keep the faith, keep at it and give sensible people like Tim Blair something to complain about for years to come.

Good luck.

Well done.

Thank you for posting the accounts, David, it woke me up to the fact that I’ve been a freeloader too long – a drop in the bucket is in the post.


It started me thinking that those of us with influence should be championing Margo for an Honour. Which made me ask – for what?  I think Webdiary is not simply Media. Nor is it Democracy. Perhaps it is closest to Politics – a modernisation of Athenian principles.

Don’t you dare be disheartened by the nay-sayers.  You are making a substantial contribution to our society. With hindsight, there are bound to be errors, but thats how we learn.

Jay

Ps.  I presume you have looked at making donations tax-deductible and decided not to take that path.

Losers all

What a real shame.

I know that I was not the only one to implore Margo to get the financial side of things well and truly sorted out from day 1. And not only for her own sake... I said at the time that the death of Webdiary would be a loss for the poltically active community... and particularly the Left. As long as the Webdiary "model" relied on unrealistic non-sustainable sacrfice from Margo there was no robustness to the plan.

It seemed ironic that Margo was often the champion of sustainable economic behaviour and yet was unwilling to practice such behaviour "locally".

Hopefully a new sustainable structure can be created that can allow Margo to continue to contribute to political life via this site. After all, by far the majority of contributors are not journalists and Margo's retirement from that field should hardly disqualify her from future contributions.

Unpublished comments

To make it clear, as with previous management updates, I won't publish comments that relate to the quality of work or value for money of Webdiary's current and former employees. If anyone disagrees with this, consider what your response would be if your employer insisted on sending out their appraisal of you to all the customers ...

Margo chose to take on people to support her work because without that support she would have given up long ago. Even with the paid support, we needed additional support from teams of volunteers to keep the rate of publishing comments even close to the rate of submission - and if comments are not published and responded to relatively quickly, the debate dies. When Margo was away at her mum's throughout October, the site would not have existed at all without their work.

If people think that our full-time workers should have refused their pay when the revenues weren't coming in, I invite them to make the same offer to their employer - I'm pretty sure it will be accepted. We, on the other hand, believe that contracts with employees should be honoured. Funnily enough, it's often the left that think that employee's rights should be trampled on when it's for a cause - I've seen this on any number of occasions on the executive of charities etc, not to mention trade unions, who tend toward being the sort of employer they'd fulminate against.

With hindsight, and indeed for many of us at the time, the decision to take on a second journalist within a few days of independence was at least courageous, but once made, we had obligations to actually pay what we had contracted, and to pay out to end that arrangement.

If you weren't aware of all these facts, you weren't listening. All of it was published - an unprecedented degree of openness for an organisation like this. If you missed any of it because of the volume of publication on the site, there were plenty of other sites that happily drew attention to any detail on the financial side. We continue to believe in transparency and accountability, hence the publication of these updates, which we are under no legal obligation to make, but will continue to publish, and to reply to comments that do not abuse our people.

Making a Difference: Models for Success

Without risk there is no faith, and the greater the risk the greater the faith.
—Sören Kierkegaard

As they say, if there is no struggle there is no progress. Even without advertising revenue, no one can take away the fact that Margo has made a huge difference and will continue to make an impact in the way political and cultural stories are generated and debated in Australia. Readers concerned with capitalism with human face appreciate the high price of moral stand Margo paid in terms of advertising on the site. Like David, I hope that over the next few years the WD will be in a position to repay her tenfold for all the risks she took in order to create something worthwhile for the community.

In 2004 Dan Gillmor quit his job at the San Jose Mercury News to practice what he preached and started a citizen-journalism project. Giving up a technology column and blog at a daily paper, with all the perks and advantages, was quite a gutsy move.

Gillmor and Margo know that the internet network itself will be a medium for everyone's voice, not just the few who can afford to buy multimillion-dollar printing presses, launch satellites, or win the government's permission to squat on the public's airwaves ...

Quite simply, unless we get behind projects like Webdiary, we cannot possibly be fully appraised of what is occuring around the world particularly in regards to the role of Australia. Non profit organisations and universities in America support independent movements such as Dan's Bayosphere. In Australia we still have a long way to go to match this kind of independent spirit with financial support rather than a lip service.

This morning a reread an article by Douglas McCollam who says that media need owners that value journalism and understand that putting out the news is an inefficient business that's in a period of profound transition:

"The private press baron of the past might have been a blowhard propagandist with the ethics of a wharf rat, but at least he loved the trade. Compared with the lineup of bloodless managers and mandarins currently squeezing the life out of journalism, Charles Foster Kane looks pretty damn good. So while there is no guarantee that the private ownership of today would recognize the value of journalism, it has already been established that Wall Street does not. Maybe it’s time we took our chances." A Way In ...

Last year I noticed that DailyKos.com and AndrewSullivan.com sell ads via blogads. They were both below SMH.com, in terms of traffic level but together they more than trumpped it. In fact, they also trump foxnews.com, reuters.com or usatoday.com when the two bloggers incoming links are combined. More and more websites and bloggers are getting serious about both paid services and targeted advertising. I understand that as a sole instant political Pundit, Daily Kos, charges US $4500 a week for his ads Markos Moulitsas

Lets hope Webdiary in 2006 will taste financial success here just as Bayosphere and Daily Kos have done in America BlogAds

Daily Kos BlogAds rates

Kos makes the most of blogging, daily.

GST

Just a note on another question that was raised. Donations are only free of GST if no service is provided in return. It would be more accurate to describe the donations we receive as voluntary subscriptions to the service, thus GST is applicable to these as well as to advertising income.

Webdiary accounts

This seems to have been a financial disaster! What is the exit strategy? How come it got so bad so quickly? Should the directors resign? I think you should open the company to elect its board from contributors? This would add to the transparency. 

David, I think you really have a case to answer as to how you have presided over a financial catastrophe. I mean poor Margo, no wonder she had to quit, you were driving her into the poor house!

As much as I enjoy Webdiary, I think its time to call it quits, otherwise you are soon going to be trading whilst insolvent.

David: I'm surprised you're surprised. There is nothing in these acounts that hasn't been extensively discussed before, throughout Webdiary's brief history as an independent organisation, and was essentially on track for the business plan up to the point where Margo resigned.

When Margo set out into these waters she indicated that she was fully funding it herself - and indeed had been doing so for some time, since the SMH contract was not paying her enough to run the site once the volumes on it got to the point where it wasn't possible for one person to cope, and she employed Jack, then Hamish and Kerri to edit it - and then Wayne as a contributor. That constitutes almost all of the costs, as can be seen from the accounts.

It was always clear that the potential for significant income could only be realised on this site, where we had the capabilty to place ads under our own auspices and via Adsense. Income other than donations thus only began on 15 December, and given the cash nature of the accounts is barely represented here.

Following Margo's resignation, we took action to reduce costs to the level where current income streams could support ongoing future costs. Financially, the company is currently actually in better shape now than it was over the last five months, but in terms of carrying on the business, in much worse shape, since a publisher that is losing journalists and editors is moving backwards not forwards - which at least puts us in company with Fairfax, News and PBL. If Hamish is successful in selling advertising, we can begin to build back again (and, again as noted in these accounts, also use some of any increased income to repay Margo).

I'm sorry, but are you deluded?

David, I am even more surprised by your response. You are comparing yourselves to Fairfax, News limited and PBL???!

David, from what I can see, your revenue expectations are completely devoid of reality testing. Now that you have your independent site, where are the advertisers queing up to put on their ads? How long do you think it is going to take to achieve a revenue stream?

I thought that the real strength of Webdiary was that it was ideological rather than commercial. Why aren't people contributing for the ideological rather than commercial rewards?

David, whilst you have been general manager you committed to expenditure that was clearly not offset by revenue. Are you not going to take responsability for this at all? You need to pass on the baton to someone who has experience in financial management or risk Webdiary going under and making Margo a laughing stock. It will have all come to naught for the second time.

What is even more staggering is how all these people could have taken money from Margo knowing there was no revenue coming in.

Could you also explain please what the heading of my last post means ie DNP:Hamish? Were you going to censor my concern?

David: Taking the last first, the "DNP:Hamish" is a note from Hamish to other editors reminding them to leave comments on this stream to me for publishing, and I briefly (for about two minutes) published it without amending the title. Nice to see you're on the ball.

NB: while on that subject, since I'm currently in the UK discussing, inter alia, possibly being chief financial adviser on the privatisation of Telekom Srbija, I'll mostly be picking these comments up and replying overnight.

While I no doubt can be criticised for many of the decisions I've made in my life, none of the ones you refer to were made by me, being commitments that were entered into before Margo asked me to take on the management role. Not that it is consequential, but in 30 years in business, 12 of them as a partner in a global management consultancy, and 16 as an accredited corporate finance adviser registered with the UK SFA, I did pick up the odd hint on financial management.

Your question about when we cover costs was essentially answered in my previous note, but to make it clear: now that we have reduced the cost base, current monthly revenues exceed current monthly costs.

Webdiary accounts

What an appalling set of figures.

You are almost on par with the NSW Labor government.

David: see the reply to Russell Edwards

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Margo Kingston

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